On a recent visit to Phoenix Abrasives of Manchester, Chris Best, Managing Director of Forte Trinity was informed that this company had not only increased its customer base directly as a result of the new Web Site designed by Forte Trinity, but also that they had achieved cost savings. Previously, Phoenix Abrasives had been forced to send out brochures and information via the post which is expensive both in terms of cost and resource. Bob England of Phoenix Abrasives pointed out that they have substantially reduced the necessity for sending information out as it was now freely available via the Web Site. Once again, proof that Web Sites are not just there to drive enquiries or sales, but can provide real cost savings through the delivery of information.